Arch Technologies: Offering Advanced and Reliable SAP Consultation

CIO Vendor India is expected to emerge as one of the fastest growing regional markets for Customer Experience Management (CEM) solutions in the coming years. This can be owed to the rapid adoption of modern technologies and consistent digital transformation across various market sectors such as Healthcare, IT and Telecom. Moreover, rapid advancement in technologies like Artificial Intelligence, Machine Learning, Robotic Automations, and Big data analytics are assisting organisations to improve their CEM market. There is more. The market disruption in the e-commerce segment has also unmatched fuelled the use of social media platforms and has acted as a catalyst for the CEM market growth. The demand for solutions is huge and very few companies are offering reliable solutions to the clients aligned with their diverse needs.

One among the prominent players who offer advanced and reliable CEM solutions is Arch Technologies. ‘The major expectations of clients from the players in this space are empathy, transparency, control, options, information, accessibility, performance, efficiency, compatibility and we excel at them all,’ says Padmaraj Dhamane, Co-founder, Arch Technologies.

Arch Technologies is a global IT consulting company, and operates from London, UAE, and Bangalore. As a Global SAP consulting partner, the company is dedicated to driving digital transformation and offers SAP solutions in various industry segments. With a team of industry experts with decades of consulting and solution experience, the company effectively manages the customer journey and maps the improvement areas and helps clients get desired business results.
Arch Technologies provides a wide array of services to customers for SAP Commerce, CPQ Callidus, Customer Data Cloud, Sales Cloud, Marketing Cloud, Service Cloud, SAP BRIM, SAP MDG, SAP IRPA, and SAP S/4HANA related technologies. ‘We use a customer centric design approach to conceptualise and develop relevant solutions to realise your business strategy,’ says Keshav Harake, Co-founder, Arch Technologies.

Clients essentially resort to customised solutions to meet their demands, opt for budgeted solutions with minimal human touch and user-friendly seamless navigation platforms. In such a scenario, the company measures customer expectations through constant engagements, analyses the customer eco-system and provides tailor-made solutions addressing their specific business needs. Arch Technologies applies ‘Design Thinking’ as a philosophy to re-imagine their businesses with agility and insists on excellence in its evert offering.

A Global SAP consulting partner committed to promoting digital transformation across sectors via the use of best-of-breed SAP solutions

‘We gain true customer insights through digital means and measure it with seamless integration with current company systems. We provide tangible solutions to aid business growth’, says Padmaraj Dhamane, Co-founder, Arch Technologies.

The future roadmap for Arch technologies is diverse and the company is planning to expand its business across various geographies. The company is endeavouring to enlighten and guide the existing SAP customers and partners about the need of adopting new technologies. Currently, the company is eyeing at uplifting its SAP consulting services with every minute transformation in the arena and partners with reputed companies to expand its footprints to provide strategic solutions to potential client.