Connect to Customers - Customer Relationship Management in Retail
Satrajit Bhattacharya, IT Head, Future Group India
QSR - Technology Changes the Relationship with the Customer
Kevin Vasconi, CIO and EVP, Domino's Pizza
Implementing Technology Platforms To Enhance Customer's Experience
Robert Lux, SVP and CIO, Freddie Mac
Customer Experience is Pivotal to an Organisation's Competitive Advantage
Dhiren Savla, CIO- VFS Global & Group CIO -Kuoni Group
How can organizations win the battle with CX as the differentiating element?
Rupinder Goel, Group CIO, Tata Communications Limited
Customer Experience Management
WHITEPAPER
IT services
Transitioning from CRM to CEM: A Road Map
Cyber Security
Broadband Wireless Access Products and Solutions
CXO Insights
How Omni-channel Customer Engagement Drives Real Business Benefits
Ankit Tandon, Chief Operating Officer, OYO Townhouse
In conversation with CIOReview, Krishna Somayaji, MD, Somayaji Group talks about the group of companies
Which Segment of Analytics Space Can Drive the Best Customer Experience?
D. Daniel Ziv, VP Customer Analytics, Verint
CIO Viewpoints
Connect to Customers - Customer Relationship Management in Retail
Satrajit Bhattacharya, IT Head, Future Group India
Pavan Malladi, CIO, Dhiraagu
QSR - Technology Changes the Relationship with the Customer
Kevin Vasconi, CIO and EVP, Domino's Pizza