How Omni-channel Customer Engagement Drives Real Business Benefits
Ankit Tandon, Chief Operating Officer, OYO Townhouse
New Age Entrepreneur
In conversation with CIOReview, Krishna Somayaji, MD, Somayaji Group talks about the group of companies
Which Segment of Analytics Space Can Drive the Best Customer Experience?
D. Daniel Ziv, VP Customer Analytics, Verint
Three Mantras to Drive Customer Experience Innovation in India
Avinash Jhangiani – Chief Innovation Officer, Omnicom Group India
Disruptive Technologies - Creating New Customer Experience Management Opportunities
Mehmood Mansoori, Member of Executive Management & Group Head Operations, IT, Marketing & Online Business, HDFC ERGO General Ins
Pronto Pursuit of Maximizing Customer Experience - Balancing the 'Triple Bottom Line'
Tina Arora, Director and Head - Customer Value Management, IDFC Bank
Customer Experience Management - A Practitioner's View
Abhishek Mathur, Sr. Vice President and Head Customer Service, ICICI Securities Ltd
Customer Experience Management: Encompassing Various Parameters and Life Cycles of a Customer
Ganesh Iyer, Senior Vice President, Customer Value Management, Kotak Mahindra Old Mutual Life Insurance Ltd
Automating Customer Experience Management Using Interactive Voice Calls to Identify and Rectify your Operations
Nawar Kilany, Founder & CEO, OMEVO
Getting your QA team to think from a customer's perspective
Sanjay Zalavadia, VP Client Services, Zephyr
CIO Viewpoint
How The Sale of Counterfeit Products Can be...
By Khalid Wani, Senior Director, Sales, India- Western Digital
How Customer Experience Is Driving Supply Chain...
By Joseph Lim, Sales Director, APAC, BluJay Solutions
Connect to Customers - Customer Relationship...
By Satrajit Bhattacharya, IT Head, Future Group India
CXO Insights
How Omni-channel Customer Engagement Drives...
By Ankit Tandon, Chief Operating Officer, OYO Townhouse
By In conversation with CIOReview, Krishna Somayaji, MD, Somayaji Group talks about the group of companies
Which Segment of Analytics Space Can Drive the...